Shipping Policy

Shipping Policy


WHAT IS THE DELIVERY PERIOD OF THE PRODUCTS?

This period is established from 3 to 10 business days and is counted from the verification and approval of the payment by any of the methods. This does not guarantee that your delivery will be delayed for any reason, lack of information at the address or because no one was found at the address.



RETURNS & EXCHANGES

During the 30 calendar days after the purchase, changes or returns will be accepted for quality or manufacturing defects in any product. However, returns caused by misuse of the product will not be accepted.

If you have questions about any of this procedure, you can contact the Customer Service Center at support@Nasalaid.com
‎4084661971

ONLINE PAYMENTS

For TheWowLunch.com the security of your personal information is very important; Under no circumstances do we ever sell your personal information to any third party; We strive to protect the security and privacy of the information you provide to us.
At TheWowLunch.com you can be completely sure that when you buy, your information is protected as we use PayPal and Stripe technology.



HOW TO BUY?

CREDIT AND DEBIT CARD PAYMENTS

At checkout choose this option, enter the cardholder's name as it appears on the plastic, the number of your card (16 digits for Visa / MasterCard cards or 15 digits for American Express), the date of issue (it is on the front of the card) and security code (three digits on the back of the plastic for Visa / MasterCard cards, 4 digits above the card number for American Express cards).



PAYMENT IS IMMEDIATELY REFLECTED

If the transaction is not successful, it can be for three reasons:



• You captured some data incorrectly
• You are using a debit card that is not authorized to make transactions online
• Your card has no funds

PAYMENTS WITH A PAYPAL ACCOUNT

At checkout select the PayPal option and then click on "Buy Now", you will immediately be redirected to the PayPal site where you can access your PayPal account and finalize the payment.

IMPORTANT: The delivery time for shipping your product starts from when your cash payment was reflected.
SHIPPING CONFIRMATION

Once your order is shipped, you will receive an email with the guide number and approximate delivery time. That should not exceed 7 business days from the payment confirmation date.

Remember that all orders placed before 12pm are processed the same business day.

REFUND AND WARRANTY POLICY

In the case of products that are irrevocable non-tangible merchandise, we do not issue refunds after the product is shipped, you have the responsibility to understand before buying. We ask you to read carefully before purchasing. We only make exceptions to this rule when the description does not match the product. There are some products that may have a guarantee and possibility of reimbursement but this will be specified when buying the product. In such cases the warranty will only cover factory faults and will only be effective when the product has been used correctly. The warranty does not cover breakdowns or damage caused by improper use. The terms of the guarantee are associated with manufacturing and operating faults under normal conditions of the products and these terms will only be effective if the equipment has been used correctly. This includes:

- According to the technical specifications indicated for each product.

- In environmental conditions in accordance with the specifications indicated by the manufacturer.

- In specific use for the function with which it was designed at the factory.

- In electrical operating conditions according to the specifications and tolerances indicated.



In order to make a refund, it is necessary that the cost of shipping to the returns center be covered and that the product returns in its original box.

To the following Address:

San Jose CA 95121
United States
‎4084661971



ORDER STATUS

The order can be tracked by writing to:

support@Nasalaid.com

IMPORTANT: If you requested that your order be delivered to a shared address, that is to say to a workplace, an apartment building, a group of houses, etc. your order will probably be delivered to the reception or parcel area. If you track your order on the tracking page, you can check the name of the person to whom it was delivered.