30‑Day Money‑Back Guarantee (U.S. Customers)
1. Our Promise
Try NasalAid™ for up to 30 calendar days from the delivery date. If you’re not breathing easier or sleeping better, we’ll refund your purchase price—no return shipment required.
2. Why We Don’t Accept Returns
For hygiene and patient‑safety reasons, used intranasal devices cannot be restocked or resold. Disposing of the product at home keeps everyone—customers and warehouse staff—safe.
3. Eligibility Checklist
Requirement | Details |
---|---|
Purchase channel | NasalAid.com or our official Amazon/Shopify store |
Time frame | Request must be submitted within 30 days of confirmed delivery |
Product condition | Any condition—used, adjusted, or trimmed is fine |
Order limit | One refund per household per 12‑month period |
4. How to Request a Refund
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Email support@nasalaid.com with:
• Subject line “30‑Day Guarantee – Order #_____”
• Name & shipping ZIP code
• Brief reason you’re not satisfied (helps R&D) -
We’ll reply within 2 business days with confirmation.
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Dispose of the device responsibly—do not send it back.
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Refund is issued to your original payment method within 5–7 business days after approval.
5. What’s Refunded
Item | Refundable? |
---|---|
Product price (incl. tax) | Yes |
Original shipping fees | No |
Expedited/overnight upgrades | No |
6. Exceptions
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Requests made after 30 days from delivery.
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Bulk, wholesale, or subscription orders (contact us for separate terms).
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Purchases from unauthorized resellers or third‑party sites.
7. Need Help?
Email support@nasalaid.com or call (888) 555‑NASAL (Mon–Fri, 9 a.m.–5 p.m. PT).
This guarantee is offered in addition to, and does not affect, your statutory rights under U.S. consumer‑protection laws.